Legal
Privacy Policy
Permit Nav is committed to protecting your personal information. This policy explains what we collect, why we collect it, and how we handle it, in plain language.
1. Who we are
1594246 B.C. LTD. (operating as Permit Nav) is a permit navigation service based in Metro Vancouver, British Columbia, Canada. We are currently in early development. This policy applies to our website at permitnav.ca and any communications we send you.
2. What information we collect
When you sign up for early access or beta testing, we collect:
- First name
- City of residence or work
- Email address
- Your role (homeowner, general contractor, trades, or other)
We also collect standard web analytics data (pages visited, device type, browser) through our hosting provider. This data is anonymous and not linked to your identity.
3. Why we collect it
We use your information solely to:
- Send you updates about Permit Nav’s development and early access opportunities
- Invite you to participate in beta testing phases
- Understand who our early community is so we can build for the right people
We will not use your information for any other purpose without asking you first.
4. Legal basis for collection (CASL & PIPEDA)
By submitting the sign-up form on our website, you are giving us express consent to contact you with Permit Nav updates and early access information, as required under Canada’s Anti-Spam Legislation (CASL).
We handle your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).
5. How we store your information
Your sign-up information is collected via Netlify Forms and stored in a secure internal database accessible only to the Permit Nav team. We do not use third-party marketing platforms at this stage. When we begin sending emails, we will migrate to a compliant email service provider that includes standard unsubscribe handling.
We take reasonable technical measures to protect your data from unauthorized access, disclosure, or loss.
6. Who we share your information with
We do not sell, rent, or share your personal information with any third parties for marketing purposes, ever.
We may share your data only in the following limited circumstances:
- With service providers who help us operate our website or send communications (bound by confidentiality agreements)
- If required by law or a valid legal process
7. How long we keep your information
We retain your information for as long as you remain part of the Permit Nav community or until you ask us to delete it. If you request deletion, we will remove your personal information within 30 days.
8. Your rights
You have the right to:
- Access: request a copy of the personal information we hold about you
- Correction: ask us to correct any inaccurate information
- Deletion: ask us to delete your information at any time
- Withdraw consent: unsubscribe from our emails at any time using the unsubscribe link in any message, or by contacting us directly
To exercise any of these rights, contact us at the address below. We will respond within 30 days.
9. Cookies
Our website may use basic cookies for functionality and anonymous analytics. We do not use advertising or tracking cookies. You can disable cookies in your browser settings at any time without affecting your ability to use the site.
10. Children’s privacy
Permit Nav is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.
11. Changes to this policy
We may update this policy as our product evolves. If we make material changes, we will notify you by email or by posting a notice on our website. The “last updated” date at the top of this page will always reflect the most recent version.
12. Contact us
Questions, concerns, or requests about this policy or your personal information:
1594246 B.C. LTD. · Metro Vancouver, BC, Canada
Email: info@permitnav.ca
Early access · Metro Vancouver
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